WHAT We offer

PACKAGES

Combining multiple treatments for up to a half day experience

MASSAGE

Tailored relaxing and deep tissue sessions with expert therapists. 30, 60 and 90 minutes

INFRARED SAUNA

Great for detoxification and relaxation. Private rooms with towels and toiletries provided

classes

We offer a range of classes including Yoga, Strength and Breathwork

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Testimonials

Key information

Why partner with Floatwell

Concierge Credits

Earn wellness credits every time a guest books through your hotel, which your team can redeem for Floatwell treatments to relax, recharge, and feel valued.

Enhance Your Offering

Offer guests meaningful wellbeing experiences they’ll remember — backed by 200 five-star Google reviews.

Boost Reviews

Delight guests with memorable wellbeing add-ons that leave a lasting impression and encourage positive reviews.

Stand Out
In a competitive market, offer guests something different with evidence-led, on-trend wellbeing experiences they won’t find elsewhere.

Features

Customised Wellbeing Menu

Branded for your venue, our tailored menus showcase treatments your guests can enjoy.

QR accesible Booking Portal

Easy for guests to use, with built-in concierge tracking so your team earns credit automatically.

Commission or Credit

Where you earn Concierge Points redeemable for staff wellness sessions.

Monthly Reporting

Clear, simple reports showing guest bookings, earned credits, and overall engagement.

Special Packages

Curated options for wedding parties, executives, long-stay guests, and seasonal stays — adding extra value to key bookings.

 
 

Who we are Ideal for

Boutique Hotels, Luxury B&B's

Offer guests something distinctive and memorable with access to Floatwell’s high-quality wellbeing experiences.

Corporate Accomodation

Support executive guests with proven treatments that help them recharge, focus, and perform at their best.

Wedding Venues

Give bridal parties and guests a thoughtful way to relax and prepare with our pre- or post-ceremony wellbeing packages.

Academic & Alumni Stays

Perfect for visitors attending conferences, reunions, or interviews — offering calm and recovery in the city centre.

FREQUENTLY ASKED QUESTIONS

Why Recommend Floatwell to Your Guests?

At Floatwell, we care for your guests as if they were our own. We uphold the same high standards of service and attention to detail that you do — ensuring that every visitor receives a seamless, welcoming, and restorative experience from the moment they arrive.

You can trust that they’ll be met with professionalism, warmth, and discretion — and leave feeling genuinely cared for. We’re not just an external recommendation — we’re an extension of the exceptional hospitality you already provide.

What are Concierge Credits?

Floatwell’s Concierge Credit Scheme is designed to recognise and reward your team for recommending our treatments and experiences to guests.

Your concierge or reception team will earn points whenever a booking is made through one of the following ways:

  • A guest mentions you at the time of booking
  • A trackable referral link is used
  • A member of your team calls in or facilitates a booking

What Amenities do you offer?

We match the level of care and attention guests receive at your hotel.

On arrival, they’ll be welcomed with complimentary herbal teas or fruit-infused water, and provided with freshly laundered luxury towels, robes, and slippers. High-quality skincare toiletries are available in every private treatment room, and guests can enjoy access to our serene relaxation areas before and after their sessions. With dedicated on-site parking just steps from our front door and a discreet, professional team on hand, every detail has been designed to ensure a seamless, restorative experience.

How can Concierge Credits be redeemed?

These points are automatically added to your venue’s account and can be redeemed at any time for Floatwell’s full range of:

  • Treatments (e.g. floatation, massage, infrared sauna)
  • Group classes (e.g. breathwork, stretch, mindfulness)
  • Special events and experiences

It’s our way of giving your team access to the same care and restoration they help offer your guests.

Concierge Credits

Earn points every time your team refers a guest to Floatwell. These credits can be redeemed for staff wellbeing treatments, classes, or events — a simple way to support the people who support your guests.

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Customer Experience

Floatwell offers your guests relaxing, high-quality treatments just minutes away. From floatation to massage, our services help travellers unwind, sleep better, and leave glowing — adding value to their stay with you.

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Location